TOPdesk Magazine

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October 2014

In this edition of TOPdesk Magazine, you can discover how the University of Windesheim's IT department uses digital signatures, how you can learn from your competitor, and read about Shared Service Management in practice.

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2014 Issue 2

In this edition of TOPdesk Magazine, you can read about the University of St Andrews' secret to success, how ROC Mondriaan supports 27 schools using TOPdesk, how you can go from 'no' to 'yes', how you can optimally measure customer satisfaction and much more.

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2014 Issue 1

This edition of the TOPdesk Magazine features two customer cases. One article focuses on TOPdesk and UMRA, the other explains how TOPdesk is used at the international retail chain JYSK. You can also learn more about TOPdesk 5.3, and how to effectively use social media in your department.

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